Terms of service.
The Fairhope Groomery’s superior service depends upon punctuality and smooth transitions. Scheduling is precise and space is limited. The Groomery recommends arriving for your first appointment five minutes early, and five minutes before each appointment thereafter.
Early drop-offs are not permitted without prior approval and may be subject to a daycare fee.
Late drop-offs are considered forfeited after 20 minutes.
Clients who have not picked up their pets one hour after the conclusion of a service will be subject to a daycare fee of one dollar per minute unless prior arrangements have been made.
Cancellations must be confirmed no later than 24 hours before your appointment.
Barring extenuating circumstances, missed appointments will incur a fee of 50% of the cost of the groom.
After two missed appointments, clients will be required to pre-pay for the groom at the time of booking.
Missing a third appointment may result in dismissal from The Fairhope Groomery’s client list.
***Upon booking an appointment you agree to these terms***